FAQ/Warranty/Contact

Privacy policy 

Please know, your privacy is important to us. We will not share your info with any 3rd party outside of payment processors who complete your transactions & our email distributor who may send our sales or promotions you, but you can opt out at any time once a promotion is received. 

Shipping policy

We ship to the address associated with your check-out methods within 48-72 business hours from when you placed the order. 

Things to note, you use Paypal they require we ship to your verified Paypal address.That means if your Paypal address is wrong it is on you, so make sure it's correct for both our sakes. We cannot modify shipping addresses after an order is processed. We can only cancel, refund and you can reprocess the order with the correct address.

Refund policy 

Sales are final after 14 days, unless you receive a defective item, then you have a 30 day exchange window.

Warranty Information

Our aluminum premium badge kits come with 1 full year of warranty against defects for exchange, at our discretion, once inspected, for the same item.  

International Orders 

We do ship to many countries, but we may cancel orders if COVID restriction warnings are activated within your country or with USPS or if we do not have faith in the way the address was input. 

Terms of Service

By visiting our site and or purchasing something from us directly or through third party "drop shipped", you engage in our “Terms of Service”. For remainder of these  following statements the terms "our", "this website", "us" or "we," refers to the entity of thegrillebadgestore.com. We at any time reserve the right to refuse service to anyone for any reason. Items you purchase from this site should be used as intended and not for any unlawful activity. You agree by visiting this website to not to reproduce, duplicate, copy, sell, resell or distribute any information and or images contained within without written consent. We are not responsible for typographical errors on any part of this site, we will make effort to correct any error once notified. All items purchased from this website are intended  to be used safely and legally. Under our "Terms of Service", we under no circumstance shall be held responsible for indirect, incidental or consequential damages or losses suffered by you or any 3rd party entities in proximity to you or your use of our products. We cannot guarantee your installation integrity because we did not supervise or participate in the installation process. Therefore, you understand using products from this site are at your own risk, intended for off-road use and by using them you accept full liability. When used off road, it is recommended that any aftermarket part  be re-inspected often for installation integrity and safety. At our discretion, we may reimburse claims, as courtesy with a maximum financial liability limit of $100.00. This site (we) shall not be fully responsible for unintentional infringement for any items purchased legally for reselling under first sale doctrine. In some cases, a client may submit works to us for production privately or publicly, we are not responsible for items  misrepresented to us as original works. In cooperation, if you or your company feel you have been infringed upon by this site, we ask that you put this grievance on writing to the email address shown below, with evidence, within 48 hours of discovery. Valid claims will be handled promptly. You can view the most current version of the "Terms of Service" at any time at this page. You understand that we reserve the right, at our sole discretion, to update, change or replace any part of these "Terms of Service" and that it is your responsibility to check our website periodically for changes to this agreement. Your continued use, visitation and navigation of our website is your expressed consent that you understand these terms. Any access to this website by it's visitors and or partners is an agreement, in good faith, to not be malicious by uploading or installing "worms, viruses, backdoor access, trojans and or spyware".  At all times, these "Terms of Service" and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of United States. If you have any further questions please submit them to info@grillebadgeusa.com